Help Desk Contact Info

Help with Login and Course Related Issues

The first step in requesting help for login issues or course related issues is your teacher.   If your teacher is unable to help, please submit a LCV Support Ticket here.

 

Help with with a School Issued Device (Hardware)

After notifying your LCV teacher(s) that you are experiencing issues with your Base School/District issued device, be sure you have reported these issues to your base schools’ help desk so that a work order can be submitted to your base school/district’s Technology Department. You can find the information on how to contact your Base School/District below.

District

Technology Help Desk Contact 

Process 

Beaufort

Beaufort WebHelpDesk – Submit a ticket here. Login information will be sent to you via email.


You can also view the procedures at this link to help troubleshoot issues.

Contact the WebHelpDesk by submitting a ticket here. Requests go to your base school technician. Have your device ready to troubleshoot. Any repair needs will be brought to your base school.

Berkeley

Contact Jenna Well at 843-572-5510 or wellsjenna@bcsdschools.net

Contact Jenna Wells via email or phone as noted.

 – Be sure to have the device with you and ready to troubleshoot or share information

Charleston

Help Desk at 843-375-3545

Video demonstrating how students can login.

Contact the Help Desk at 843-375-3545 for technical support issues.

 – Be sure to have the device with you and ready to troubleshoot or share information. 

Video demonstrating how students can login.

Colleton

Mary Jo Fox:   (843) 782-4510

mfox@colleton.k12.sc.us or call 843-782-4510

All tech support requests should be emailed to mfox@colleton.k12.sc.us or call Mary Jo Fox at 843-782-4510.

 – Be sure to have the device with you and ready to troubleshoot or share 

Dorchester 2

Cantey Tech Support 843-896-0777

All tech support requests go to Cantey Tech Support 843-896-0777

 – Be sure to have the device with you and ready to troubleshoot or share 

Dorchester 4

Dorchester 4 Tech Site – Help Desk Link to submit a ticket can be found Here.

All tech support requests can be submitted Here on the Districts Site

 – Be sure to have the device with you and ready to troubleshoot or share 

Florence 2

Help Desk at (843) 493-2502

Please call your base school to report any issues with your device. They will forward the request to the needed support specialist, Monday – Friday 8am-4:30pm.

 – Be sure to have the device with you and ready to troubleshoot or share

Greenwood 52

Jennifer Madden:  864-970-7517

jmadden@greenwood52.org 

Report any issues with your device to Jennifer Madden: jmadden@greenwood52.org  or call 864-970-7517 and leave a message.  Monday – Friday 8am-4pm

 – Be sure to have the device with you and ready to troubleshoot or share

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