Help Desk Contact Info

Help with Login and Course Related Issues

The first step in requesting help for login issues or course related issues is your teacher. If your teacher is unable to help, please submit a LCV Support Ticket here.

Help with with a School Issued Device (Hardware)

After notifying your LCV teacher(s) that you are experiencing issues with your Base School/District issued device, be sure you have reported these issues to your base schools’ help desk so that a work order can be submitted to your base school/district’s Technology Department. You can find the information on how to contact your Base School/District below.

District	Technology Help Desk Contact	Process
Beaufort	Beaufort WebHelpDesk – Submit a ticket here. Login information will be sent to you via email. You can also view the procedures at this link to help troubleshoot issues.	Contact the WebHelpDesk by submitting a ticket here. Requests go to your base school technician. Have your device ready to troubleshoot. Any repair needs will be brought to your base school.
Berkeley	Contact Jenna Well at 843-572-5510 or wellsjenna@bcsdschools.net	Contact Jenna Wells via email or phone as noted. – Be sure to have the device with you and ready to troubleshoot or share information
Charleston	Help Desk at 843-375-3545 Video demonstrating how students can login.	Before Contacting the Help Desk Try These Steps – Google Meet Steps for CCSD / LCV Students Before Contacting the Help Desk, the Virtual Learning Office in Charleston, Ms. Lottig, may be able to assist. She can be reached at 843-937-6428 Contact the Help Desk at 843-375-3545 for technical support issues. – Be sure to have the device with you and ready to troubleshoot or share information. Video demonstrating how students can login.
Colleton	Mary Jo Fox: (843) 782-4510 mfox@colleton.k12.sc.us or call 843-782-4510	All tech support requests should be emailed to mfox@colleton.k12.sc.us or call Mary Jo Fox at 843-782-4510. – Be sure to have the device with you and ready to troubleshoot or share

Dorchester 4	Dorchester 4 Tech Site – Help Desk Link to submit a ticket can be found Here.	All tech support requests can be submitted Here on the Districts Site – Be sure to have the device with you and ready to troubleshoot or share
Florence 2	Help Desk at (843) 493-2502	Please call your base school to report any issues with your device. They will forward the request to the needed support specialist, Monday – Friday 8am-4:30pm. – Be sure to have the device with you and ready to troubleshoot or share
Greenwood 52	Jennifer Madden: 864-970-7517 jmadden@greenwood52.org	Report any issues with your device to Jennifer Madden: jmadden@greenwood52.org or call 864-970-7517 and leave a message. Monday – Friday 8am-4pm – Be sure to have the device with you and ready to troubleshoot or share